PetTippiPETTIPPI HELP & INFORMATION
A little help for your little companion.
Care tips, account help and clear answers about PetTippi.
Need a hand?
Email marc@moyamorang.com. Include your device model, operating-system version, app version and what happened.
Never send passwords, sign-in codes or full payment details. Check screenshots for private content before sharing them.
Care & play
What should I do first?
Choose a companion and give it a name. Open its care screen and follow “How to care & play.” You can skip the guide and reopen it later.
Food and water show how long your supplies last. The excitement bar shows stimulation: play and attention raise it, while rest helps your pet settle. You do not need to keep every bar full.
Can I take a break?
Yes. Enable the free sitter in care details to pause the care clocks. Clocks start only when you choose to begin them. Once started, they continue while the app is closed unless the sitter is on.
Do I need Plus to keep my pet safe?
No. Essential food, water, care and the sitter are part of the free experience. You can continue playing without a subscription.
Accounts & purchases
How do I recover my progress?
Use the same email address you used to protect your progress. Follow the email-code instructions in Account & cloud sync. Cloud recovery requires a previously synced copy. If the app offers a device/cloud choice, review both copies before replacing either.
Where do I manage a subscription?
Use Manage Subscription in the app, or the subscription settings of the store where you purchased. Restore Purchases checks your existing store access. Deleting the app or your cloud account does not cancel a subscription.
What is the complimentary Plus preview?
It is temporary content access with no payment and no automatic subscription. It is separate from any eligible free trial offered by your store. The purchase confirmation always shows the store’s billing terms.