Delete your account and data

In the app

1. Open Settings → Account & cloud sync.
2. Confirm your sign-in with a fresh email code.
3. Choose Delete account, enter DELETE and confirm.

By email

Write to marc@moyamorang.com from your account’s email address with the subject “PetTippi account deletion.” We verify that you control the account before processing the request. Never send a password or sign-in code.

If your device has no email app configured, copy marc@moyamorang.com into your usual email service.

What is removed?

Your PetTippi cloud account and synced app-state content, including companion progress and any synced journal data. The in-app flow also attempts to clear local account data and recovery copies.

Separate guest data, exports and operating-system backups are not removed by a cloud request. The in-app flow first requests removal of the RevenueCat customer record linked to your account. If that request cannot be confirmed, it keeps your account so you can retry. Store transaction records and separate device-only billing identifiers are not removed by cloud-account deletion. Mention those identifiers in your support request if you need help with billing-data deletion; do not send passwords or payment details. Database backup copies rotate separately; see the privacy policy.

Cancel a subscription separately

Deleting your account does not stop store billing. Use the subscription settings of the store where you purchased to prevent future renewal.